Instant Remote Support
With instant remote support we can connect to your Pc or server, and continue to talk to you on the phone. We don't need to install any special software before hand, and we can attend to your problem right away
Common problems fixed remotely
- Email issues.
- Microsoft Office application issues.
- Backup and storage issues.
- Printing problems.
- Database problems.
- Software installation issues.
- Any many many more, in fact we can deal with most software and configuration issues remotely.
- Most non-hardware related issues can be dealt with remotely.
Physical problems, hardware issues and miracles need a hands on approach. Click here for on-site support.
Our engineers can log on in minutes, so theres no travelling time, or waiting around.
Using the latest technologies, we can connect to most systems via the internet, without compromising security.
“ Remote support has significantly contributed to the speed of response our clients enjoy, and is especially effective when combined with server monitoring to provide a truly proactive support service. ”
Paul Frear, Managing Director,
Altrigen Solutions Ltd
Download this excellent Microsoft guide to 
