BES – Express
What is it - in a nutshell?
Well I'm glad you asked. Up until the launch of Blackberry Enterprise Server Express, companies connecting their Blackberry handsets to their mail server at work had to pay a license for each user and use an expensive BES tariff - the new BESX provides a seamless integration with your Exchange server, with no software or licensing charges, and allows users to use the much cheaper Blackberry Internet Services (BIS) tariff.
BlackBerry® Enterprise Server Express - a new server software offering that enables businesses of any size to quickly and easily get started with the BlackBerry solution. BlackBerry Enterprise Server Express works with Microsoft email servers, including Microsoft Windows Small Business Server 2008 and 2003 and Microsoft Exchange 2010, 2007 and 2003, to provide users with secure, push-based, wireless access to email, calendar, contacts, notes, tasks, and more.
BlackBerry Enterprise Server Express benefits both the BlackBerry smartphone end user and IT administrators. Click this link to learn more about the end user, IT management and security features of BlackBerry Enterprise Server Express.
So whats new?
BESX provides advanced BlackBerry smartphone features with no additional software or user license fees, and works with any Internet-enabled BlackBerry data plan or a BlackBerry enterprise data plan.
Blackberry® Enterprise Server Express - Feature summary
Over-the-air integration with your office email
You'll no longer need to plug in your handset to synchronise emails, keep in touch all the time - never again miss that vital email which could make all the difference.
Use your corporate email address
Use your corporate email address, sent items appear correctly, no need to forward mails or fudge things with workarounds.
What else does it do ?
Instantly synchronise your calendar, contacts, memos, to-do lists - you are always up to date when you are out of the office
Security - what if my handset is stolen ?
Your life is on your handset, so if it gets lost or stolen, we can log on and wipe it - instantly, removing all data - contacts, calendar entries, emails etc.
OK - I like the sound of BESX, what does it cost ?
The best bit - the software is free, licenses are free, and the tariff is lower than BES.Altrigen provide a cost effective installation service, which includes support for a year.
I like the sound of BES Express - What do I do next?
Call Altrigen on 0845 1303041 or email at blackberryinfo@altrigen.com for a Blackberry expert to contact you for a no-obligation quote or advice.
Frequently Asked Questions
Q: So what does BlackBerry Enterprise Server Express mean for me (aka: the BlackBerry smartphone user)?
A: It means you can have what you want: access to your work email, calendar, contacts and more from your personal BlackBerry smartphone – and your IT department also gets what they want: a BlackBerry wireless sync solution that is highly secure and manageable. Plus, the BlackBerry Enterprise Server Express software is available at a great price (no charge!). And since you’re already paying for your internet-enabled BlackBerry service plan from your wireless service provider, there are no additional software licensing costs for your organization to provide you with access to your work email from your BlackBerry smartphone.
Q: Am I going to have to pay an extra fee per month to use this?
A: BlackBerry Enterprise Server Express is free to all businesses – there is no software licensing cost and no client access license fees. For you, the end user, the only cost is the internet-enabled BlackBerry service plan from your wireless service provider. (This means if you can browse the Internet from your BlackBerry smartphone today you are already on a service plan that can be used with BlackBerry Enterprise Server Express).
Q: Which applications are supported by BlackBerry Enterprise Server Express?
A: It’s actually easier to tell you what applications BlackBerry Enterprise Server Express doesn’t support. BlackBerry Enterprise Server Express does not support certain premium solutions supported by the full version of BlackBerry® Enterprise Server.
These are things like Enterprise Instant Messaging Clients, Enterprise Social Networking Solutions, Chalk® Pushcast Software, and BlackBerry® Mobile Voice System.
Outside of that, BlackBerry Enterprise Server Express users will be able to enjoy the thousands of applications available on BlackBerry App World™ and will also be able to tap into behind the firewall applications when assisted by their IT departments (e.g. CRM applications).
Q: What do I need to have/do to use BlackBerry Enterprise Server Express?
A: It’s fairly simple to get started with BlackBerry Enterprise Server Express – here is what you and your company needs:
End-user Requirements: A BlackBerry smartphone Subscription to an internet-enabled BlackBerry service plan from your wireless service provider Company Requirements: Microsoft® Exchange 2010, 2007, 2003 OR Windows® Small Business Server 2008, 2003 Altrigen will download and install the BlackBerry Enterprise Server Express software on your existing Microsoft Exchange or Windows Small Business Server, ad your Blackberry handset users, activate each handset and you are good to go. Since wireless activation is not available with BESX, handsets will need to be plugged into the server or network for first activation.
Q: What are the end-user features that are available with the BlackBerry Enterprise Server Express?
A: Below is a list of a few key BlackBerry Enterprise Server Express features. Please note some of these features require BlackBerry® Device Software version 5.0.
Advanced business email features
Highly secure push-based HTML corporate email – connected to your work email account Synced inboxes (i.e., email deleted from work Outlook account are also deleted from your BlackBerry smartphone – no need to manage 2 inboxes) Ability to flag emails for follow-up from your BlackBerry smartphone Search your desktop inbox for messages from your BlackBerry smartphone Set up out of office replies from your BlackBerry smartphone Access and update important notes and tasks Edit Microsoft® Word, Microsoft® Excel® and Microsoft® PowerPoint® files on your BlackBerry smartphone using Documents To Go® A calendar that’s always up-to-date Access to an up-to-date calendar that is synched wirelessly (No need to tether to your desktop!) See coworkers’ free/busy status (this should make setting up meetings easy) View, download and forward calendar attachments
Advanced contact features
Wireless address lookup (changes to your corporate address book are reflected almost immediately on your BlackBerry smartphone) Synchronization between your desktop address book and your BlackBerry smartphone address book (that means when you add a contact to one, it is automatically updated in the other)
Behind the firewall access
Access to your corporate intranet Remote file access – access your corporate documents and network drives from your BlackBerry smartphone
Download this excellent Microsoft guide to 
