Systems monitoring
Peace of mind - for less than a daily cup of coffee. |
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Turning traditional support on its head – rather than sitting by the phone waiting for you to alert us to problems, we will monitor your systems around the clock, spot issues almost always before you are aware of them, be alerted to the exact cause and fix them fast – reducing your downtime to a minimum.
Our proactive support allows us to rectify problems before they affect your business
We will perform an automatic daily health check to ensure that your server is functioning correctly, and monitor all critical functions 24x7. Our manned helpdesk is alerted the instant a problem occurs, and our engineers will remotely access your server to assess and rectify the problem.
PC Manager
*NEW* - Pc Manager allows us to provide a daily health check of Pc in your organisation - and your or we can be alerted if any unathorised software has been installed and report back to you.
Monthly Activity Reports
Our monitoring systems will automatically email you a comprehensive activity report showing any issues we have rectified, together with an overall description of the health of your systems
Plan Comparison
| No. | Product Plans | Server Standard |
Server Premium or SBS |
PC Manager |
| - | Monthly Pricing Cost | £17 | £22 | £12 (10 PCs) |
| 1 | Daily hard drive check |  |
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| 2 | Daily Antivirus update check | |
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| 3 | Daily backup check | |
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| 4 | Daily critical event check | - | |
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| 5 | Daily Exchange DB size check | - | |
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| 6 | Daily server updates check | - | |
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| 7 | Daily Software change monitor | - | - | |
| 8 | 24x7 Critical service monitoring | |
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| 9 | 24x7 Email transport monitoring | |
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| 10 | 24x7 drive space monitoring | |
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| 11 | 24x7 Event log check | |
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| 12 | 24x7 RAID Array monitoring | - | |
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| 13 | 24x7 server performance monitoring | - | |
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| 14 | 24x7 Web site availability monitoring | - | |
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| 15 | 24x7 Blackberry Enterprise Server monitoring | - | |
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| 16 | Monthly activity report | |
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| 17 | Monthly Inventory report | - | - | |
| 18 | Monthly software change report | - | - | |
If you need additional information, please contact us on 0845 1303041 or by email at contactus@altrigen.com. We can customise our server monitoring to suit your business.
Download this excellent Microsoft guide to 
